Why is the chlorophyll in chloroplasts less likely to produce fluorescence compared to extracted chlorophyll molecules?

Examples of accessory pigments for photosynthesis are:

a) Chlorophyll b and carotenoids.

b) Chlorophyll a and chlorophyll b.

c) Chlorophyll a and carotenoids.

d) Carotenoids, chlorophyll b and chlorophyll a.

Which of the following pigments does NOT absorb yellow/orange light (650-750nm)?

a) Chlorophyll a.

b) Carotenoids.

c) Chlorophyll b.

d)  Both a & c.